The mission statement of MainStage is as follows:
MainStage™ will strive to grow profitably through continued service to our expanding customer base in the construction and entertainment industry. We will service our customers through regional distribution, make basic products as well as the latest technology available to our customers, provide the personal contact that has made us a preferred supplier, and maintain fair and reasonable pricing. We educate our customers to enable them to make informed decisions regarding their purchase of products and services.
MainStage™ has developed the following operating philosophy based on our commitment to meet customer needs:
Integrity Our personal and corporate integrity must not be compromised when dealing with customers and internally within our company. Without integrity we cannot hope for credibility.
Innovation Our customers demand and deserve our most innovative skills be applied to their applications and needs. Seeking out new products and offering our employees additional training and opportunities to use that training, is the key to maintaining our competitive edge.
Quality Our quality must be unsurpassed by any of our competitors and must be obvious to our customers.
Teamwork It takes teamwork in all phases of a project to make it successful, and all employees are valued members of the team. No one person can always have all the answers; the team approach allows us to serve our customers through the combined efforts and experience of all our employees.
Service The backbone of MainStage™ is a repeat customer base. That can only be achieved by providing exemplary service before, during, and after the sale and/or installation of our products. Excellent service is something all our employees can directly relate to, and it provides the greatest opportunity to generate corporate pride.
Excellent performance in any single area will not assure excellent overall company performance.